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FAQs:

Here are some of the common questions our clients ask us when making a booking or enquiring about the band:

How much does the band cost?

This very much depends on the line-up required, the length of the performance and the location of the event. Please contact us for an accurate quote.

How do I make an enquiry or booking?

To book the band please contact us by phone, email, in writing, or use our online enquiry/booking form.

Do you require a deposit?

Yes, a booking deposit upfront to secure the band for your date, this allows us to confirm with our Artists. We can accept full payment upfront (most wedding clients prefer this).

What details do I need to provide?

As many as possible, which include date, performance start and finishing times, type of ensemble, venue and contact details. [Please see our online form for more details].

How long do you perform for?

We can perform for as little or as long as you like. Our standard performance is either 2 or 3 sets depending on the length of your event. Please refer to your quote for more details.

Will you play requests?

We will play requests if they are made 4 weeks before the event or at the time of booking (whichever is the longest). Any requests made on the day cannot be guaranteed however if we know it, we will definitely play if for you!

How is a booking confirmed?

Bookings are confirmed through the Silk Street Swing website or via email or verbal confirmation.

Will you perform outside?

Yes, provided the weather is satisfactory (as long as it is dry and not too cold).

What equipment does the band have?

We have a moderate amount of equipment. This includes a drum kit & PA system.

How much space does the band need?

The full 6-piece band needs a clear space of around 4m x 2m approximately. Though we have performed in smaller spaces!

Can the band stroll around?

We do offer strolling options. When hiring a strolling option it is important that there is enough room for the band to move around the performance space and between the guests. Please contact us to discuss.

Will the band provide music in between their sets / during breaks?

We can provide you with music during their breaks, this is played on our PA system, with iPod/iPad facility. We can play music of a similar style or if you want to bring along your MP3 player, we can connect this for you (make sure it is fully charged!)

What do the band require whilst on site?

Our Artist rider should include adequate parking, refreshments (hot meal or cold buffet) and a changing room facility.

Will the musicians perfoming be those in the pictures?

This very much depends on the Artist’s availability at the time of booking. We cannot guarantee that the musicians shown on our website will be identical to those performing at any confirmed booking. However, the band always dresses smartly and we only use the best musicians in the business.

What are your cancellation terms?

If you cancel the booking within 6 months of the event the you are liable for 50% of the fee, Within 2 months of the event 75% of the fee and within 1 month of the event, you are liable for 100% of the fee. The booking deposit is non-refundable.

Are any other ensembles available?

Yes, these range from jazz ensembles to string quartets. Please contact our affiliated site Silk Street Music and we can help you make a decision on the most appropriate ensemble for your special event.

If you have any other questions or enquiries then please do not hesitate to contact us.

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